A survey conducted in the United Kingdom in 2023 showed the main reasons why consumers are less likely to make an online purchase from brands. At almost 20 percent, respondents said they would not buy from a brand that is known for not paying their staff appropriately or having unsafe working conditions. Over ten percent said they are less inclined to buy from companies that do not support inclusion or take responsibility for their environmental impacts.
Reasons consumers are less likely to make online purchases in the United Kingdom in 2023
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
PayPal. (September 30, 2024). Reasons consumers are less likely to make online purchases in the United Kingdom in 2023 [Graph]. In Statista. Retrieved November 22, 2024, from https://www.statista.com/statistics/1499674/uk-reasons-consumers-are-less-likely-to-buy/
PayPal. "Reasons consumers are less likely to make online purchases in the United Kingdom in 2023." Chart. September 30, 2024. Statista. Accessed November 22, 2024. https://www.statista.com/statistics/1499674/uk-reasons-consumers-are-less-likely-to-buy/
PayPal. (2024). Reasons consumers are less likely to make online purchases in the United Kingdom in 2023. Statista. Statista Inc.. Accessed: November 22, 2024. https://www.statista.com/statistics/1499674/uk-reasons-consumers-are-less-likely-to-buy/
PayPal. "Reasons Consumers Are Less Likely to Make Online Purchases in The United Kingdom in 2023." Statista, Statista Inc., 30 Sep 2024, https://www.statista.com/statistics/1499674/uk-reasons-consumers-are-less-likely-to-buy/
PayPal, Reasons consumers are less likely to make online purchases in the United Kingdom in 2023 Statista, https://www.statista.com/statistics/1499674/uk-reasons-consumers-are-less-likely-to-buy/ (last visited November 22, 2024)
Reasons consumers are less likely to make online purchases in the United Kingdom in 2023 [Graph], PayPal, September 30, 2024. [Online]. Available: https://www.statista.com/statistics/1499674/uk-reasons-consumers-are-less-likely-to-buy/
