According to a survey conducted in Italy in 2023, 57 percent of Generation Z consumers used click and collect services. 27 percent of respondents did so occasionally. Another 23 percent of them often picked their online orders in store, whereas only seven percent always did so. Lastly, 19 percent of surveyed Gen Z shoppers never picked up online orders in store.
Share of Gen Z shoppers using click and collect in Italy in 2023, by frequency
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PayPlug. (December 30, 2023). Share of Gen Z shoppers using click and collect in Italy in 2023, by frequency [Graph]. In Statista. Retrieved October 31, 2024, from https://www.statista.com/statistics/1499628/gen-z-click-and-collect-habits-italy/
PayPlug. "Share of Gen Z shoppers using click and collect in Italy in 2023, by frequency." Chart. December 30, 2023. Statista. Accessed October 31, 2024. https://www.statista.com/statistics/1499628/gen-z-click-and-collect-habits-italy/
PayPlug. (2023). Share of Gen Z shoppers using click and collect in Italy in 2023, by frequency. Statista. Statista Inc.. Accessed: October 31, 2024. https://www.statista.com/statistics/1499628/gen-z-click-and-collect-habits-italy/
PayPlug. "Share of Gen Z Shoppers Using Click and Collect in Italy in 2023, by Frequency." Statista, Statista Inc., 30 Dec 2023, https://www.statista.com/statistics/1499628/gen-z-click-and-collect-habits-italy/
PayPlug, Share of Gen Z shoppers using click and collect in Italy in 2023, by frequency Statista, https://www.statista.com/statistics/1499628/gen-z-click-and-collect-habits-italy/ (last visited October 31, 2024)
Share of Gen Z shoppers using click and collect in Italy in 2023, by frequency [Graph], PayPlug, December 30, 2023. [Online]. Available: https://www.statista.com/statistics/1499628/gen-z-click-and-collect-habits-italy/
