According to a survey conducted in the fourth quarter of 2023 in the Asia-Pacific region, nearly 60 percent of respondents were open to AI-assisted preventive care, such as personalized diet plans, fitness training, and supplement recommendations. Meanwhile, just over 30 percent reported feeling comfortable with AI-backed decision support regarding the treatment of severe health conditions or urgent cases, such as persistent chest pain or coughing up blood.
Share of consumers receptive to AI-assisted decision-making in the Asia-Pacific region as of 4th quarter 2023, by use case
the survey was conducted across nine Asia-Pacific markets, including Australia, China, Hong Kong, India, Indonesia, Malaysia, the Philippines, Singapore, and Vietnam.
Supplementary notes
Survey question: "As patients, which of the following delivery formats do you find most suitable for various healthcare needs?".
Data presents respondents that were comfortable with AI-backed decision support across select use cases.
Preventive care/wellness use cases include fitness activities, nutrition plans, diets, and supplements specific to medical conditions, etc.
Less severe physical condition use cases include treatment for persistent cough, examination of persistent stomachache, and treatment for food poisoning, etc.
Mental health care use cases include management of anxiety, stress, and depression, etc.
More severe/emergency physical condition use cases include examination for persistent chest pain and coughing up blood, etc.
23 responses were excluded where the severe physical condition use case was chosen but not preventive care.
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Bain & Company. (April 2, 2024). Share of consumers receptive to AI-assisted decision-making in the Asia-Pacific region as of 4th quarter 2023, by use case [Graph]. In Statista. Retrieved November 05, 2024, from https://www.statista.com/statistics/1498744/apac-healthcare-consumer-opinion-on-ai-assisted-decision-making/
Bain & Company. "Share of consumers receptive to AI-assisted decision-making in the Asia-Pacific region as of 4th quarter 2023, by use case." Chart. April 2, 2024. Statista. Accessed November 05, 2024. https://www.statista.com/statistics/1498744/apac-healthcare-consumer-opinion-on-ai-assisted-decision-making/
Bain & Company. (2024). Share of consumers receptive to AI-assisted decision-making in the Asia-Pacific region as of 4th quarter 2023, by use case. Statista. Statista Inc.. Accessed: November 05, 2024. https://www.statista.com/statistics/1498744/apac-healthcare-consumer-opinion-on-ai-assisted-decision-making/
Bain & Company. "Share of Consumers Receptive to Ai-assisted Decision-making in The Asia-pacific Region as of 4th Quarter 2023, by Use Case." Statista, Statista Inc., 2 Apr 2024, https://www.statista.com/statistics/1498744/apac-healthcare-consumer-opinion-on-ai-assisted-decision-making/
Bain & Company, Share of consumers receptive to AI-assisted decision-making in the Asia-Pacific region as of 4th quarter 2023, by use case Statista, https://www.statista.com/statistics/1498744/apac-healthcare-consumer-opinion-on-ai-assisted-decision-making/ (last visited November 05, 2024)
Share of consumers receptive to AI-assisted decision-making in the Asia-Pacific region as of 4th quarter 2023, by use case [Graph], Bain & Company, April 2, 2024. [Online]. Available: https://www.statista.com/statistics/1498744/apac-healthcare-consumer-opinion-on-ai-assisted-decision-making/
