In the United States, of the adults who had experience with a long-term care (LTC) facility (themselves or a loved one) in the past two years, nearly seven in ten were very or somewhat satisfied with the quality of care they received. For adults who had help from paid nurses or aides, the satisfaction with the quality of care they received was even higher, at 78 percent. However, LTC service users were much less satisfied with the cost of care, whether in an institution or received at home.
Share of U.S. adults who were satisfied with the quality of long-term residential or home-based care they or a loved one received as of 2022
Original question: "How satisfied are you with...when it comes to the care you/your loved one received?"
Long-term care facilities were described to respondents as a nursing home, assisted living facility or other LTC facility for people who need ongoing support with daily activities.
*Asked of those who, in the last two years, were a resident at a long-term care facility, or a loved one was a resident and respondent says they know the person well enough to answer questions about their living conditions, care, and support (21% of all adults).
 **Asked of those who, in the last two years, themselves received care from paid nurses or aides, or a loved one received care and respondent says they know the person well enough to answer questions about their living conditions, care, and support (24% of all adults)
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KFF. (November 13, 2023). Share of U.S. adults who were satisfied with the quality of long-term residential or home-based care they or a loved one received as of 2022 [Graph]. In Statista. Retrieved December 19, 2024, from https://www.statista.com/statistics/1498637/satisfaction-with-quality-of-long-term-care-us/
KFF. "Share of U.S. adults who were satisfied with the quality of long-term residential or home-based care they or a loved one received as of 2022." Chart. November 13, 2023. Statista. Accessed December 19, 2024. https://www.statista.com/statistics/1498637/satisfaction-with-quality-of-long-term-care-us/
KFF. (2023). Share of U.S. adults who were satisfied with the quality of long-term residential or home-based care they or a loved one received as of 2022. Statista. Statista Inc.. Accessed: December 19, 2024. https://www.statista.com/statistics/1498637/satisfaction-with-quality-of-long-term-care-us/
KFF. "Share of U.S. Adults Who Were Satisfied with The Quality of Long-term Residential or Home-based Care They or a Loved One Received as of 2022." Statista, Statista Inc., 13 Nov 2023, https://www.statista.com/statistics/1498637/satisfaction-with-quality-of-long-term-care-us/
KFF, Share of U.S. adults who were satisfied with the quality of long-term residential or home-based care they or a loved one received as of 2022 Statista, https://www.statista.com/statistics/1498637/satisfaction-with-quality-of-long-term-care-us/ (last visited December 19, 2024)
Share of U.S. adults who were satisfied with the quality of long-term residential or home-based care they or a loved one received as of 2022 [Graph], KFF, November 13, 2023. [Online]. Available: https://www.statista.com/statistics/1498637/satisfaction-with-quality-of-long-term-care-us/
