Experience of drip pricing on airline apps India 2024

Published by
Tanushree Basuroy,
Sep 26, 2024

When asked about their experience of booking tickets on airline websites or apps in a survey, 62 percent of respondents in India reported frequently experiencing hidden charges that remained undisclosed until the end of the transaction being levied in 2024. Comparatively, 10 percent reported never experiencing this issue. Drip pricing was among the 13 deceptive practices prohibited by the Central Consumer Protection Authority in India since November 2023.

Airline website and app users that experienced drip pricing when booking tickets in India in 2024

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Release date

August 2024

Region

India

Survey time period

2024

Number of respondents

13,913 respondents

Supplementary notes

The source did not specify the date of survey.

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