In 2024, 53 percent of internet users in Belgium said they had received official communication or documents from the government entities via e-box during the past 12 months. A further 49 percent said they had downloaded or printed official forms.
Usage of e-government services to access information in Belgium in 2024, by type of activity
Characteristic
Share of internet users
Downloading/printing official forms
49%
Making an appointment or reservation
34%
Receiving official communication/documents via your account (e-box)
53%
Tax declaration via a website or app (Tax-on-web)
52%
0%10%20%30%40%50%60%
Add this content to your personal favorites. These can be accessed from the favorites menu in the main navigation.
You have no right to use this feature.
Make sure to contact us if you are interested in scientific citation.
You can upgrade your account to enable this functionality for all statistics.
This feature is not available with your current account.Request access
individuals who used the internet in the last 12 months; communication with public authorities or public services via a website or an app for private purposes in the last 12 months
Related reports: Available to download in PDF or PPTX format
All data
in one format
E-government and digital public services in the Benelux region
40 page/s
English
pptx
Detailed references
Everything on "E-government and digital public services in the Benelux region" in one document: edited and divided
into chapters, including detailed references.
Learn more about how Statista can support your business.
Statbel. (November 28, 2024). Usage of e-government services to access information in Belgium in 2024, by type of activity [Graph]. In Statista. Retrieved April 24, 2025, from https://www.statista.com/statistics/1493863/e-government-usage-to-access-information-in-belgium-by-activity-type/
Statbel. "Usage of e-government services to access information in Belgium in 2024, by type of activity." Chart. November 28, 2024. Statista. Accessed April 24, 2025. https://www.statista.com/statistics/1493863/e-government-usage-to-access-information-in-belgium-by-activity-type/
Statbel. (2024). Usage of e-government services to access information in Belgium in 2024, by type of activity. Statista. Statista Inc.. Accessed: April 24, 2025. https://www.statista.com/statistics/1493863/e-government-usage-to-access-information-in-belgium-by-activity-type/
Statbel. "Usage of E-government Services to Access Information in Belgium in 2024, by Type of Activity." Statista, Statista Inc., 28 Nov 2024, https://www.statista.com/statistics/1493863/e-government-usage-to-access-information-in-belgium-by-activity-type/
Statbel, Usage of e-government services to access information in Belgium in 2024, by type of activity Statista, https://www.statista.com/statistics/1493863/e-government-usage-to-access-information-in-belgium-by-activity-type/ (last visited April 24, 2025)
Usage of e-government services to access information in Belgium in 2024, by type of activity [Graph], Statbel, November 28, 2024. [Online]. Available: https://www.statista.com/statistics/1493863/e-government-usage-to-access-information-in-belgium-by-activity-type/
Profit from additional features with an Employee Account
Please create an employee account to be able to mark statistics as favorites.
Then you can access your favorite statistics via the star in the header.
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
