Global market drivers for value change in IT services in 2023, by growth rate
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In 2023, the development of artificial intelligence (AI) emerged as one of the most potent catalysts driving value change within the IT services sector, with an impressive estimated growth rate of 12.4 percent. This underscores AI's pivotal role in shaping future market dynamics alongside digital transformation, which also boasts substantial growth potential. Conversely, tech layoffs loomed as a significant detractor, with a seven percent decline rate impact on the IT services market.
