A survey conducted in 2023 shows how comfortable consumers would be interacting with artificial intelligence (AI) when checking the status of an order placed. Around 45 percent of shoppers said they would feel comfortable using this tool and almost 30 percent are very secure using it, feeling very comfortable. However, almost 30 percent do not feel at ease using AI for this purpose.
Share of consumers who feel comfortable using AI systems to check orders status in 2023
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Qualtrics. (November 14, 2023). Share of consumers who feel comfortable using AI systems to check orders status in 2023 [Graph]. In Statista. Retrieved December 22, 2024, from https://www.statista.com/statistics/1490621/ai-consumer-comfort-interactions/
Qualtrics. "Share of consumers who feel comfortable using AI systems to check orders status in 2023." Chart. November 14, 2023. Statista. Accessed December 22, 2024. https://www.statista.com/statistics/1490621/ai-consumer-comfort-interactions/
Qualtrics. (2023). Share of consumers who feel comfortable using AI systems to check orders status in 2023. Statista. Statista Inc.. Accessed: December 22, 2024. https://www.statista.com/statistics/1490621/ai-consumer-comfort-interactions/
Qualtrics. "Share of Consumers Who Feel Comfortable Using Ai Systems to Check Orders Status in 2023." Statista, Statista Inc., 14 Nov 2023, https://www.statista.com/statistics/1490621/ai-consumer-comfort-interactions/
Qualtrics, Share of consumers who feel comfortable using AI systems to check orders status in 2023 Statista, https://www.statista.com/statistics/1490621/ai-consumer-comfort-interactions/ (last visited December 22, 2024)
Share of consumers who feel comfortable using AI systems to check orders status in 2023 [Graph], Qualtrics, November 14, 2023. [Online]. Available: https://www.statista.com/statistics/1490621/ai-consumer-comfort-interactions/
