A survey conducted in 2023 shows how likely consumers are to adopt the use of artificial intelligence (AI) when shopping online, and in which categories would that happen the most. Around 70 percent of respondents said they would use AI when purchasing flights and close to this number, around 65 percent, would use the tool to look for hotels and resorts. Consumers who would use AI to buy medicine, clothes, beauty products and electronics range from 50 to 60 percent.
Share of consumers likely to use AI agents for online shopping in 2023, by product category
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Accenture. (May 1, 2024). Share of consumers likely to use AI agents for online shopping in 2023, by product category [Graph]. In Statista. Retrieved December 31, 2024, from https://www.statista.com/statistics/1490596/ai-consumers-online-shopping-category/
Accenture. "Share of consumers likely to use AI agents for online shopping in 2023, by product category." Chart. May 1, 2024. Statista. Accessed December 31, 2024. https://www.statista.com/statistics/1490596/ai-consumers-online-shopping-category/
Accenture. (2024). Share of consumers likely to use AI agents for online shopping in 2023, by product category. Statista. Statista Inc.. Accessed: December 31, 2024. https://www.statista.com/statistics/1490596/ai-consumers-online-shopping-category/
Accenture. "Share of Consumers Likely to Use Ai Agents for Online Shopping in 2023, by Product Category." Statista, Statista Inc., 1 May 2024, https://www.statista.com/statistics/1490596/ai-consumers-online-shopping-category/
Accenture, Share of consumers likely to use AI agents for online shopping in 2023, by product category Statista, https://www.statista.com/statistics/1490596/ai-consumers-online-shopping-category/ (last visited December 31, 2024)
Share of consumers likely to use AI agents for online shopping in 2023, by product category [Graph], Accenture, May 1, 2024. [Online]. Available: https://www.statista.com/statistics/1490596/ai-consumers-online-shopping-category/
