In Canada, a survey shows that around 40 percent of business-to-consumer (B2C) organizations are experimenting AI-based technologies in their e-commerce operations. About 30 percent of professionals answered their companies have already fully implemented the artificial intelligence tools, while a little over a quarter of companies are still evaluating its usage.
Share of business-to-consumer (B2C) e-commerce companies using AI in Canada in 2023
To qualify for inclusion, a digital commerce site must have conducted transactions throughout the analysis period (Q4 2022 through Q3 2023) and met a monthly minimum visit and order threshold.
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Salesforce Research. (February 13, 2024). Share of business-to-consumer (B2C) e-commerce companies using AI in Canada in 2023 [Graph]. In Statista. Retrieved November 21, 2024, from https://www.statista.com/statistics/1490590/ai-in-b2c-e-commerce-canada/
Salesforce Research. "Share of business-to-consumer (B2C) e-commerce companies using AI in Canada in 2023." Chart. February 13, 2024. Statista. Accessed November 21, 2024. https://www.statista.com/statistics/1490590/ai-in-b2c-e-commerce-canada/
Salesforce Research. (2024). Share of business-to-consumer (B2C) e-commerce companies using AI in Canada in 2023. Statista. Statista Inc.. Accessed: November 21, 2024. https://www.statista.com/statistics/1490590/ai-in-b2c-e-commerce-canada/
Salesforce Research. "Share of Business-to-consumer (B2c) E-commerce Companies Using Ai in Canada in 2023." Statista, Statista Inc., 13 Feb 2024, https://www.statista.com/statistics/1490590/ai-in-b2c-e-commerce-canada/
Salesforce Research, Share of business-to-consumer (B2C) e-commerce companies using AI in Canada in 2023 Statista, https://www.statista.com/statistics/1490590/ai-in-b2c-e-commerce-canada/ (last visited November 21, 2024)
Share of business-to-consumer (B2C) e-commerce companies using AI in Canada in 2023 [Graph], Salesforce Research, February 13, 2024. [Online]. Available: https://www.statista.com/statistics/1490590/ai-in-b2c-e-commerce-canada/
