A survey conducted in Italy in 2024 shows the levels of importance that consumers give to having good chatbots. Over 60 percent of the respondents consider having a good chatbot service either important or very important, the majority when compared to the four percent who did not think this service is significant.
Importance of a good chatbot service in Italy in 2024
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ServiceNow. (August 27, 2024). Importance of a good chatbot service in Italy in 2024 [Graph]. In Statista. Retrieved December 21, 2024, from https://www.statista.com/statistics/1489504/italy-chatbot-importance-customer-service/
ServiceNow. "Importance of a good chatbot service in Italy in 2024." Chart. August 27, 2024. Statista. Accessed December 21, 2024. https://www.statista.com/statistics/1489504/italy-chatbot-importance-customer-service/
ServiceNow. (2024). Importance of a good chatbot service in Italy in 2024. Statista. Statista Inc.. Accessed: December 21, 2024. https://www.statista.com/statistics/1489504/italy-chatbot-importance-customer-service/
ServiceNow. "Importance of a Good Chatbot Service in Italy in 2024." Statista, Statista Inc., 27 Aug 2024, https://www.statista.com/statistics/1489504/italy-chatbot-importance-customer-service/
ServiceNow, Importance of a good chatbot service in Italy in 2024 Statista, https://www.statista.com/statistics/1489504/italy-chatbot-importance-customer-service/ (last visited December 21, 2024)
Importance of a good chatbot service in Italy in 2024 [Graph], ServiceNow, August 27, 2024. [Online]. Available: https://www.statista.com/statistics/1489504/italy-chatbot-importance-customer-service/
