Despite the enhancements brought by artificial intelligence, over 90 percent of shoppers In Ireland do not believe AI improved online shopping, a 2024 survey showed. Almost 90 percent of consumers did not find AI-driven product recommendations very useful, and around 70 percent have not bought any items based on AI recommendation.
Opinions about use of AI in the shopping experience in Ireland in 2024
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The source surveyed consumers across the U.S., Canada, Mexico, Brazil, Argentina, Chile, Colombia, UK, Germany, France, Italy, Spain, Ireland, Denmark, Finland, Sweden, Norway, Australia, New Zealand, Japan, China, India, Indonesia, Thailand, South Korea, Saudi Arabia, South Africa, Vietnam, Nigeria, and Netherlands.
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EY. (July 21, 2024). Opinions about use of AI in the shopping experience in Ireland in 2024 [Graph]. In Statista. Retrieved September 12, 2024, from https://www.statista.com/statistics/1489251/opinions-ai-online-cx-ireland/
EY. "Opinions about use of AI in the shopping experience in Ireland in 2024." Chart. July 21, 2024. Statista. Accessed September 12, 2024. https://www.statista.com/statistics/1489251/opinions-ai-online-cx-ireland/
EY. (2024). Opinions about use of AI in the shopping experience in Ireland in 2024. Statista. Statista Inc.. Accessed: September 12, 2024. https://www.statista.com/statistics/1489251/opinions-ai-online-cx-ireland/
EY. "Opinions about Use of Ai in The Shopping Experience in Ireland in 2024." Statista, Statista Inc., 21 Jul 2024, https://www.statista.com/statistics/1489251/opinions-ai-online-cx-ireland/
EY, Opinions about use of AI in the shopping experience in Ireland in 2024 Statista, https://www.statista.com/statistics/1489251/opinions-ai-online-cx-ireland/ (last visited September 12, 2024)
Opinions about use of AI in the shopping experience in Ireland in 2024 [Graph], EY, July 21, 2024. [Online]. Available: https://www.statista.com/statistics/1489251/opinions-ai-online-cx-ireland/