Artificial intelligence can help buyers in several aspects of their shopping experience. According to a 2023 survey, 31 percent of shoppers from eight countries wished AI to give them updates on order and delivery status. Another 28 percent of them were interested in AI-powered tools able to manage online returns and product exchanges.
Share of consumers interested in AI helping them when shopping online in 2023
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Packlink PRO. (February 20, 2024). Share of consumers interested in AI helping them when shopping online in 2023 [Graph]. In Statista. Retrieved December 21, 2024, from https://www.statista.com/statistics/1488672/consumers-interested-in-ai-uses/
Packlink PRO. "Share of consumers interested in AI helping them when shopping online in 2023." Chart. February 20, 2024. Statista. Accessed December 21, 2024. https://www.statista.com/statistics/1488672/consumers-interested-in-ai-uses/
Packlink PRO. (2024). Share of consumers interested in AI helping them when shopping online in 2023. Statista. Statista Inc.. Accessed: December 21, 2024. https://www.statista.com/statistics/1488672/consumers-interested-in-ai-uses/
Packlink PRO. "Share of Consumers Interested in Ai Helping Them When Shopping Online in 2023." Statista, Statista Inc., 20 Feb 2024, https://www.statista.com/statistics/1488672/consumers-interested-in-ai-uses/
Packlink PRO, Share of consumers interested in AI helping them when shopping online in 2023 Statista, https://www.statista.com/statistics/1488672/consumers-interested-in-ai-uses/ (last visited December 21, 2024)
Share of consumers interested in AI helping them when shopping online in 2023 [Graph], Packlink PRO, February 20, 2024. [Online]. Available: https://www.statista.com/statistics/1488672/consumers-interested-in-ai-uses/
