In 2023, from a consumer perspective, Höffner was the furniture retailer with the best costumer service in Germany, with an average customer rating score of 2.33. Segmüller followed in second place with a rating of 2.35 points, followed by Möbel Kraft with a rating of 2.36.
Rating of customer service provided by furniture retailers in Germany in 2023
(scale from 1 = excellent to 5 = poor)
Characteristic
Rating scale from 1 to 5
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Handelsblatt. (June 11, 2023). Rating of customer service provided by furniture retailers in Germany in 2023 (scale from 1 = excellent to 5 = poor) [Graph]. In Statista. Retrieved September 01, 2024, from https://www.statista.com/statistics/1487954/furniture-retailers-customer-service-rating-germany/
Handelsblatt. "Rating of customer service provided by furniture retailers in Germany in 2023 (scale from 1 = excellent to 5 = poor)." Chart. June 11, 2023. Statista. Accessed September 01, 2024. https://www.statista.com/statistics/1487954/furniture-retailers-customer-service-rating-germany/
Handelsblatt. (2023). Rating of customer service provided by furniture retailers in Germany in 2023 (scale from 1 = excellent to 5 = poor). Statista. Statista Inc.. Accessed: September 01, 2024. https://www.statista.com/statistics/1487954/furniture-retailers-customer-service-rating-germany/
Handelsblatt. "Rating of Customer Service Provided by Furniture Retailers in Germany in 2023 (Scale from 1 = Excellent to 5 = Poor)." Statista, Statista Inc., 11 Jun 2023, https://www.statista.com/statistics/1487954/furniture-retailers-customer-service-rating-germany/
Handelsblatt, Rating of customer service provided by furniture retailers in Germany in 2023 (scale from 1 = excellent to 5 = poor) Statista, https://www.statista.com/statistics/1487954/furniture-retailers-customer-service-rating-germany/ (last visited September 01, 2024)
Rating of customer service provided by furniture retailers in Germany in 2023 (scale from 1 = excellent to 5 = poor) [Graph], Handelsblatt, June 11, 2023. [Online]. Available: https://www.statista.com/statistics/1487954/furniture-retailers-customer-service-rating-germany/