A survey conducted in the United States in 2024 shows how inclined customers are to share their personal information with artificial intelligence (AI) with the purpose of improving the buying experience. Around 46 percent of online shoppers do not want their information shared with AI, and those who are willing to share it (16 percent) would only do so if the private data was kept only by the chosen retailer. The same share of shoppers (16 percent) are unsure if they would allow their information to be accessed.
Willingness to allow artificial intelligence (AI) to access personal details to provide a more convenient shopping experience in the United States as of February 2024
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Willingness to allow artificial intelligence (AI) to access personal details to provide a more convenient shopping experience in the United States as of February 2024
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Bizrate Insights. (April 1, 2024). Willingness to allow artificial intelligence (AI) to access personal details to provide a more convenient shopping experience in the United States as of February 2024 [Graph]. In Statista. Retrieved April 03, 2025, from https://www.statista.com/statistics/1484280/shoppers-ai-retail-online-personal-data-experience/
Bizrate Insights. "Willingness to allow artificial intelligence (AI) to access personal details to provide a more convenient shopping experience in the United States as of February 2024 ." Chart. April 1, 2024. Statista. Accessed April 03, 2025. https://www.statista.com/statistics/1484280/shoppers-ai-retail-online-personal-data-experience/
Bizrate Insights. (2024). Willingness to allow artificial intelligence (AI) to access personal details to provide a more convenient shopping experience in the United States as of February 2024 . Statista. Statista Inc.. Accessed: April 03, 2025. https://www.statista.com/statistics/1484280/shoppers-ai-retail-online-personal-data-experience/
Bizrate Insights. "Willingness to Allow Artificial Intelligence (Ai) to Access Personal Details to Provide a More Convenient Shopping Experience in The United States as of February 2024 ." Statista, Statista Inc., 1 Apr 2024, https://www.statista.com/statistics/1484280/shoppers-ai-retail-online-personal-data-experience/
Bizrate Insights, Willingness to allow artificial intelligence (AI) to access personal details to provide a more convenient shopping experience in the United States as of February 2024 Statista, https://www.statista.com/statistics/1484280/shoppers-ai-retail-online-personal-data-experience/ (last visited April 03, 2025)
Willingness to allow artificial intelligence (AI) to access personal details to provide a more convenient shopping experience in the United States as of February 2024 [Graph], Bizrate Insights, April 1, 2024. [Online]. Available: https://www.statista.com/statistics/1484280/shoppers-ai-retail-online-personal-data-experience/
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