A survey conducted in 2023 revealed that Germans (61 percent) were the most wary among their European counterparts from e-commerce fraud when shopping online from other countries, followed by Czech (48 percent) and French (45 percent) shoppers.
Only 31 percent of Polish respondents reported being concerned about fraud when engaging in cross-border e-commerce.
Share of European shoppers discouraged from cross-border online purchases due to fear of e-commerce fraud in 2023
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Share of respondents
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DHL Group. (October 19, 2023). Share of European shoppers discouraged from cross-border online purchases due to fear of e-commerce fraud in 2023 [Graph]. In Statista. Retrieved September 01, 2024, from https://www.statista.com/statistics/1483793/cross-border-e-commerce-fraud-europe/
DHL Group. "Share of European shoppers discouraged from cross-border online purchases due to fear of e-commerce fraud in 2023." Chart. October 19, 2023. Statista. Accessed September 01, 2024. https://www.statista.com/statistics/1483793/cross-border-e-commerce-fraud-europe/
DHL Group. (2023). Share of European shoppers discouraged from cross-border online purchases due to fear of e-commerce fraud in 2023. Statista. Statista Inc.. Accessed: September 01, 2024. https://www.statista.com/statistics/1483793/cross-border-e-commerce-fraud-europe/
DHL Group. "Share of European Shoppers Discouraged from Cross-border Online Purchases Due to Fear of E-commerce Fraud in 2023." Statista, Statista Inc., 19 Oct 2023, https://www.statista.com/statistics/1483793/cross-border-e-commerce-fraud-europe/
DHL Group, Share of European shoppers discouraged from cross-border online purchases due to fear of e-commerce fraud in 2023 Statista, https://www.statista.com/statistics/1483793/cross-border-e-commerce-fraud-europe/ (last visited September 01, 2024)
Share of European shoppers discouraged from cross-border online purchases due to fear of e-commerce fraud in 2023 [Graph], DHL Group, October 19, 2023. [Online]. Available: https://www.statista.com/statistics/1483793/cross-border-e-commerce-fraud-europe/