A survey conducted in 2023 revealed that 43 percent of Austrian shoppers were discouraged from engaging in cross-border e-commerce due to fear of e-commerce fraud. Another 42 percent found customs charges to be an additional barrier. Just over a third of Austrian e-shoppers were also concerned about longer delivery time and return costs.
Main cross-border e-commerce barriers in Austria in 2023
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DHL Group. (October 19, 2023). Main cross-border e-commerce barriers in Austria in 2023 [Graph]. In Statista. Retrieved December 04, 2024, from https://www.statista.com/statistics/1483779/cross-border-e-commerce-austria-barriers/
DHL Group. "Main cross-border e-commerce barriers in Austria in 2023." Chart. October 19, 2023. Statista. Accessed December 04, 2024. https://www.statista.com/statistics/1483779/cross-border-e-commerce-austria-barriers/
DHL Group. (2023). Main cross-border e-commerce barriers in Austria in 2023. Statista. Statista Inc.. Accessed: December 04, 2024. https://www.statista.com/statistics/1483779/cross-border-e-commerce-austria-barriers/
DHL Group. "Main Cross-border E-commerce Barriers in Austria in 2023." Statista, Statista Inc., 19 Oct 2023, https://www.statista.com/statistics/1483779/cross-border-e-commerce-austria-barriers/
DHL Group, Main cross-border e-commerce barriers in Austria in 2023 Statista, https://www.statista.com/statistics/1483779/cross-border-e-commerce-austria-barriers/ (last visited December 04, 2024)
Main cross-border e-commerce barriers in Austria in 2023 [Graph], DHL Group, October 19, 2023. [Online]. Available: https://www.statista.com/statistics/1483779/cross-border-e-commerce-austria-barriers/
