A survey conducted in 2023 revealed that 43 percent of Austrian shoppers were discouraged from engaging in cross-border e-commerce due to fear of e-commerce fraud. Another 42 percent found customs charges to be an additional barrier. Just over a third of Austrian e-shoppers were also concerned about longer delivery time and return costs.
Main cross-border e-commerce barriers in Austria in 2023
Characteristic
Share of respondents
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Exclusive Premium Statistic
To access all Premium Statistics, you need a paid Statista Account
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
DHL Group. (October 19, 2023). Main cross-border e-commerce barriers in Austria in 2023 [Graph]. In Statista. Retrieved August 24, 2024, from https://www.statista.com/statistics/1483779/cross-border-e-commerce-austria-barriers/
DHL Group. "Main cross-border e-commerce barriers in Austria in 2023." Chart. October 19, 2023. Statista. Accessed August 24, 2024. https://www.statista.com/statistics/1483779/cross-border-e-commerce-austria-barriers/
DHL Group. (2023). Main cross-border e-commerce barriers in Austria in 2023. Statista. Statista Inc.. Accessed: August 24, 2024. https://www.statista.com/statistics/1483779/cross-border-e-commerce-austria-barriers/
DHL Group. "Main Cross-border E-commerce Barriers in Austria in 2023." Statista, Statista Inc., 19 Oct 2023, https://www.statista.com/statistics/1483779/cross-border-e-commerce-austria-barriers/
DHL Group, Main cross-border e-commerce barriers in Austria in 2023 Statista, https://www.statista.com/statistics/1483779/cross-border-e-commerce-austria-barriers/ (last visited August 24, 2024)
Main cross-border e-commerce barriers in Austria in 2023 [Graph], DHL Group, October 19, 2023. [Online]. Available: https://www.statista.com/statistics/1483779/cross-border-e-commerce-austria-barriers/