In 2023, 77 percent of Romanian regular e-shoppers found their delivery effortless and easy, compared to the European average of 72 percent. Meanwhile, the data shows that over the last few years, the return process has become more difficult.
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DPD. (March 1, 2024). Delivery customer satisfaction in Romania in 2023 [Graph]. In Statista. Retrieved December 22, 2024, from https://www.statista.com/statistics/1483386/romania-delivery-customer-satisfaction-2023/
DPD. "Delivery customer satisfaction in Romania in 2023." Chart. March 1, 2024. Statista. Accessed December 22, 2024. https://www.statista.com/statistics/1483386/romania-delivery-customer-satisfaction-2023/
DPD. (2024). Delivery customer satisfaction in Romania in 2023. Statista. Statista Inc.. Accessed: December 22, 2024. https://www.statista.com/statistics/1483386/romania-delivery-customer-satisfaction-2023/
DPD. "Delivery Customer Satisfaction in Romania in 2023." Statista, Statista Inc., 1 Mar 2024, https://www.statista.com/statistics/1483386/romania-delivery-customer-satisfaction-2023/
DPD, Delivery customer satisfaction in Romania in 2023 Statista, https://www.statista.com/statistics/1483386/romania-delivery-customer-satisfaction-2023/ (last visited December 22, 2024)
Delivery customer satisfaction in Romania in 2023 [Graph], DPD, March 1, 2024. [Online]. Available: https://www.statista.com/statistics/1483386/romania-delivery-customer-satisfaction-2023/