A U.S. study asked shoppers how they felt when a website suggested or recommended products they liked. Nearly half of respondents aged 30 to 34 years old liked seeing product recommendations that were related to what they bought. Older consumers were less enthousiatic about them, with only 22 percent of respondents aged 65 years or over thinking the same. 17 percent of U.S. shoppers from this age group did not like product recommendations as they felt intrusive.
Shoppers' opinions about online product recommendations in the United States in 2024, by age group
Characteristic
I like when the items are related to what I’m buying (i.e. batteries, accessories, etc.)
I don’t mind recommendations, but only if they are relevant/related
I don’t like personalized recommendations, they feel intrusive
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Bizrate Insights. (January 31, 2024). Shoppers' opinions about online product recommendations in the United States in 2024, by age group [Graph]. In Statista. Retrieved December 21, 2024, from https://www.statista.com/statistics/1482383/opinions-about-product-recommendations-united-states-by-age-group/
Bizrate Insights. "Shoppers' opinions about online product recommendations in the United States in 2024, by age group." Chart. January 31, 2024. Statista. Accessed December 21, 2024. https://www.statista.com/statistics/1482383/opinions-about-product-recommendations-united-states-by-age-group/
Bizrate Insights. (2024). Shoppers' opinions about online product recommendations in the United States in 2024, by age group. Statista. Statista Inc.. Accessed: December 21, 2024. https://www.statista.com/statistics/1482383/opinions-about-product-recommendations-united-states-by-age-group/
Bizrate Insights. "Shoppers' Opinions about Online Product Recommendations in The United States in 2024, by Age Group." Statista, Statista Inc., 31 Jan 2024, https://www.statista.com/statistics/1482383/opinions-about-product-recommendations-united-states-by-age-group/
Bizrate Insights, Shoppers' opinions about online product recommendations in the United States in 2024, by age group Statista, https://www.statista.com/statistics/1482383/opinions-about-product-recommendations-united-states-by-age-group/ (last visited December 21, 2024)
Shoppers' opinions about online product recommendations in the United States in 2024, by age group [Graph], Bizrate Insights, January 31, 2024. [Online]. Available: https://www.statista.com/statistics/1482383/opinions-about-product-recommendations-united-states-by-age-group/