In 2022, 16 percent of organizations globally needed more than 48 hours to restore services after system outages. A further 13 percent said repairing IT operations took 12 to 24 hours. Four in ten outage incidents, though, took up to four hours. Overall, the share of outages that took longer to restore operations decreased compared to 2017.
Duration of publicly reported IT outages worldwide in 2017 and 2022
The source does not provide the exact date of a survey.
The source adds the following information: "Outages for which the cause was not known were eliminated from the analysis. Times reported are time to service recovery, not time to full business recovery."
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Uptime Institute. (July 2, 2024). Duration of publicly reported IT outages worldwide in 2017 and 2022 [Graph]. In Statista. Retrieved September 27, 2024, from https://www.statista.com/statistics/1482266/it-outages-global-duration/
Uptime Institute. "Duration of publicly reported IT outages worldwide in 2017 and 2022." Chart. July 2, 2024. Statista. Accessed September 27, 2024. https://www.statista.com/statistics/1482266/it-outages-global-duration/
Uptime Institute. (2024). Duration of publicly reported IT outages worldwide in 2017 and 2022. Statista. Statista Inc.. Accessed: September 27, 2024. https://www.statista.com/statistics/1482266/it-outages-global-duration/
Uptime Institute. "Duration of Publicly Reported It Outages Worldwide in 2017 and 2022." Statista, Statista Inc., 2 Jul 2024, https://www.statista.com/statistics/1482266/it-outages-global-duration/
Uptime Institute, Duration of publicly reported IT outages worldwide in 2017 and 2022 Statista, https://www.statista.com/statistics/1482266/it-outages-global-duration/ (last visited September 27, 2024)
Duration of publicly reported IT outages worldwide in 2017 and 2022 [Graph], Uptime Institute, July 2, 2024. [Online]. Available: https://www.statista.com/statistics/1482266/it-outages-global-duration/