As of February 2023, software or configuration errors were the most common root cause of third-party vendor-related outages worldwide. Such issues were detected in 65 percent of outage incidents. Networking and connectivity issues were common for around 53 percent of the outage incidents.
Most common causes of third-party vendor-related outages worldwide from as of February 2023
The original question was phrased by the source as follows: "Has your organization experienced a major outage(s) caused by a problem with a third-party IT provider over the past three years (n=186)? If so, what are their most common causes? Choose no more than three (n=78)"
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Uptime Institute. (July 2, 2024). Most common causes of third-party vendor-related outages worldwide from as of February 2023 [Graph]. In Statista. Retrieved November 22, 2024, from https://www.statista.com/statistics/1482212/third-party-outages-global-cause/
Uptime Institute. "Most common causes of third-party vendor-related outages worldwide from as of February 2023." Chart. July 2, 2024. Statista. Accessed November 22, 2024. https://www.statista.com/statistics/1482212/third-party-outages-global-cause/
Uptime Institute. (2024). Most common causes of third-party vendor-related outages worldwide from as of February 2023. Statista. Statista Inc.. Accessed: November 22, 2024. https://www.statista.com/statistics/1482212/third-party-outages-global-cause/
Uptime Institute. "Most Common Causes of Third-party Vendor-related Outages Worldwide from as of February 2023." Statista, Statista Inc., 2 Jul 2024, https://www.statista.com/statistics/1482212/third-party-outages-global-cause/
Uptime Institute, Most common causes of third-party vendor-related outages worldwide from as of February 2023 Statista, https://www.statista.com/statistics/1482212/third-party-outages-global-cause/ (last visited November 22, 2024)
Most common causes of third-party vendor-related outages worldwide from as of February 2023 [Graph], Uptime Institute, July 2, 2024. [Online]. Available: https://www.statista.com/statistics/1482212/third-party-outages-global-cause/
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