In a 2024 survey, almost half of data center operators reported that the cause for their most significant human-related downtime in the past three years was data center staff failing to follow procedures. A further 45 percent said incorrect procedures or processes had led to a serious system outage.
Most common causes of human error-related IT or data center downtime worldwide as of February 2024
The original question was phrased by the source as follows: "Has your organization experienced a significant, serious, or severe IT service outage(s) that was caused by humjan error over the past three years? If so, what are their most common causes? Choose no more than three."
The source does not provide the exact date of a survey.
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Uptime Institute, & Packetfabric. (July 2, 2024). Most common causes of human error-related IT or data center downtime worldwide as of February 2024 [Graph]. In Statista. Retrieved November 22, 2024, from https://www.statista.com/statistics/1481877/latest-crucial-human-error-data-center-outages-cause/
Uptime Institute, und Packetfabric. "Most common causes of human error-related IT or data center downtime worldwide as of February 2024." Chart. July 2, 2024. Statista. Accessed November 22, 2024. https://www.statista.com/statistics/1481877/latest-crucial-human-error-data-center-outages-cause/
Uptime Institute, Packetfabric. (2024). Most common causes of human error-related IT or data center downtime worldwide as of February 2024. Statista. Statista Inc.. Accessed: November 22, 2024. https://www.statista.com/statistics/1481877/latest-crucial-human-error-data-center-outages-cause/
Uptime Institute, and Packetfabric. "Most Common Causes of Human Error-related It or Data Center Downtime Worldwide as of February 2024." Statista, Statista Inc., 2 Jul 2024, https://www.statista.com/statistics/1481877/latest-crucial-human-error-data-center-outages-cause/
Uptime Institute & Packetfabric, Most common causes of human error-related IT or data center downtime worldwide as of February 2024 Statista, https://www.statista.com/statistics/1481877/latest-crucial-human-error-data-center-outages-cause/ (last visited November 22, 2024)
Most common causes of human error-related IT or data center downtime worldwide as of February 2024 [Graph], Uptime Institute, & Packetfabric, July 2, 2024. [Online]. Available: https://www.statista.com/statistics/1481877/latest-crucial-human-error-data-center-outages-cause/