Usage frequency of selected e-mail services in the U.S. 2023-2024

Published by Statista Research Department, Mar 10, 2025

A survey conducted between January 2023 and July 2024 found that 34 percent of e-mail users in the United States used Yahoo Mail daily to once a month. This positioned the platform as the most frequently used e-mail service for U.S. consumers. In comparison, Microsoft Outlook had the lowest usage frequency, with only 15 percent of daily and monthly visitors.

Share of adults in the United States using selected e-mail services from January 2023 to July 2024, by frequency

CharacteristicDaily to once a monthLess often than once a monthNever
Yahoo! Mail 34% 7% 3%
Gmail 33% 47% 46%
Microsoft Outlook.com 15% 24% 23%
Other 17% 22% 27%
Showing entries 1 to 4 (4 entries in total)
Created with Highcharts 7.2.2Share of respondents34%34%33%33%15%15%17%17%7%7%47%47%24%24%22%22%3%3%46%46%23%23%27%27%Daily to once a monthLess often than once a monthNeverYahoo! MailGmailMicrosoft Outlook.comOther
0%10%20%30%40%50%60%

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Release date

July 2024

Region

United States

Survey time period

January 2023 to July 2024

Number of respondents

48,631 respondents

Age group

18 years and older

Special properties

Among e-mail users

Supplementary notes

The original question was phrased by the source as follows: "How often do you visit any of Yahoo!'s websites, such as Yahoo!'s Mail or Yahoo! Finance? by Which of the following e-mail services do you primarily use?

Figures for e-mail users who reported to never use Yahoo! e-mail service were calculated by Statista based  on the data provided by the source.

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