In July 2023, 13 percent of individuals in France aged 12 years and older, reported that they did not encounter any difficulties when using digital technologies. Additionally, 39 percent of respondents stated that they manage on their own when faced with digital challenges, while 26 percent of French users indicated that they ask someone in their circle for help when dealing with issues related to digital tools.
Individuals in France and their approach to the difficulties of digital technologies as of July 2023
Characteristic
Share of respondents
You do not encounter any difficulties
13%
You manage on your own
39%
You ask someone in your circle for help
26%
You ask colleagues for assistance
2%
You pay someone to help you
1%
You consult with a computer hardware vendor
2%
You seek assistance from a professional or a volunteer
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ARCEP. (May 14, 2024). Individuals in France and their approach to the difficulties of digital technologies as of July 2023 [Graph]. In Statista. Retrieved December 22, 2024, from https://www.statista.com/statistics/1481316/french-individuals-and-the-difficulties-of-digital-technologies/
ARCEP. "Individuals in France and their approach to the difficulties of digital technologies as of July 2023." Chart. May 14, 2024. Statista. Accessed December 22, 2024. https://www.statista.com/statistics/1481316/french-individuals-and-the-difficulties-of-digital-technologies/
ARCEP. (2024). Individuals in France and their approach to the difficulties of digital technologies as of July 2023. Statista. Statista Inc.. Accessed: December 22, 2024. https://www.statista.com/statistics/1481316/french-individuals-and-the-difficulties-of-digital-technologies/
ARCEP. "Individuals in France and Their Approach to The Difficulties of Digital Technologies as of July 2023." Statista, Statista Inc., 14 May 2024, https://www.statista.com/statistics/1481316/french-individuals-and-the-difficulties-of-digital-technologies/
ARCEP, Individuals in France and their approach to the difficulties of digital technologies as of July 2023 Statista, https://www.statista.com/statistics/1481316/french-individuals-and-the-difficulties-of-digital-technologies/ (last visited December 22, 2024)
Individuals in France and their approach to the difficulties of digital technologies as of July 2023 [Graph], ARCEP, May 14, 2024. [Online]. Available: https://www.statista.com/statistics/1481316/french-individuals-and-the-difficulties-of-digital-technologies/
