Industries where GenAI can/cannot be applied in professional services worldwide 2024

Published by
Raphael Bohne,
Aug 30, 2024
In 2024, the industry within professional services where generative artificial intelligence (GenAI) looked most likely to be implemented in was in law firms and corporate legal. Corporate risk was the second most popular answer from respondents. The total share of those who believed that GenAI can be applied in professional services was 81 percent.

Industries where generative artificial intelligence (GenAI) can or cannot be applied in professional services worldwide in 2024

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Release date

April 2024

Region

Australia, Canada, New Zealand, United Kingdom, United States

Survey time period

January to February 2024

Number of respondents

1,128 respondents

Special properties

Respondents were mostly partners, directors, or managers, general counsel or asisstant general counsel, attorneys or judges

Supplementary notes

Respondent geographical demographics:

- United States: 48 percent
- United Kingdom: 19 percent
- Canada: 16 percent
- Australia: 14 percent
- New Zealand: four percent

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AI use at contact centersCall center services industry in the U.S.Artificial intelligence (AI) worldwideGenerative artificial intelligence (AI)Generative artificial intelligence (AI) in business
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