As of 2023, large insurance firms focused automation efforts on claims processing, with over half of surveyed firms stating this department was the most automated. Underwriting held second place, with 43 percent of firms stating they had concentrated efforts on this department.
Share of large insurance company departments that have been the most automated worldwide in 2023, by department
The survey respondents comprised of 47 insurers. From these respondents, 24 were large carriers having one billion in premiums. The remaining firms were midsize and smaller firms.
Firms were asked in which department(s) have they focused most in automating. Respondents could select up to three choices.
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LinkedIn, & OZ Digital Consulting. (November 28, 2023). Share of large insurance company departments that have been the most automated worldwide in 2023, by department [Graph]. In Statista. Retrieved December 21, 2024, from https://www.statista.com/statistics/1475212/share-of-large-insurance-departments-that-have-been-automation-focused/
LinkedIn, und OZ Digital Consulting. "Share of large insurance company departments that have been the most automated worldwide in 2023, by department." Chart. November 28, 2023. Statista. Accessed December 21, 2024. https://www.statista.com/statistics/1475212/share-of-large-insurance-departments-that-have-been-automation-focused/
LinkedIn, OZ Digital Consulting. (2023). Share of large insurance company departments that have been the most automated worldwide in 2023, by department. Statista. Statista Inc.. Accessed: December 21, 2024. https://www.statista.com/statistics/1475212/share-of-large-insurance-departments-that-have-been-automation-focused/
LinkedIn, and OZ Digital Consulting. "Share of Large Insurance Company Departments That Have Been The Most Automated Worldwide in 2023, by Department." Statista, Statista Inc., 28 Nov 2023, https://www.statista.com/statistics/1475212/share-of-large-insurance-departments-that-have-been-automation-focused/
LinkedIn & OZ Digital Consulting, Share of large insurance company departments that have been the most automated worldwide in 2023, by department Statista, https://www.statista.com/statistics/1475212/share-of-large-insurance-departments-that-have-been-automation-focused/ (last visited December 21, 2024)
Share of large insurance company departments that have been the most automated worldwide in 2023, by department [Graph], LinkedIn, & OZ Digital Consulting, November 28, 2023. [Online]. Available: https://www.statista.com/statistics/1475212/share-of-large-insurance-departments-that-have-been-automation-focused/
