In 2021, a survey found that chatbot was the most preferred point of contact for inquiring about luxury fashion products online, with 72 percent of the respondents. This was due to the immediate responses and effective results. For branch staff and brand staff, the survey participants indicated that these two methods would be preferred if the responses were provided within three to five days.
Preferred contact point for luxury fashion online shopping inquiries in Thailand as of October 2021
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LINE Company (Thailand). (November 1, 2022). Preferred contact point for luxury fashion online shopping inquiries in Thailand as of October 2021 [Graph]. In Statista. Retrieved December 22, 2024, from https://www.statista.com/statistics/1475046/thailand-preferred-contact-point-for-online-luxury-shopping-inquiries/
LINE Company (Thailand). "Preferred contact point for luxury fashion online shopping inquiries in Thailand as of October 2021." Chart. November 1, 2022. Statista. Accessed December 22, 2024. https://www.statista.com/statistics/1475046/thailand-preferred-contact-point-for-online-luxury-shopping-inquiries/
LINE Company (Thailand). (2022). Preferred contact point for luxury fashion online shopping inquiries in Thailand as of October 2021. Statista. Statista Inc.. Accessed: December 22, 2024. https://www.statista.com/statistics/1475046/thailand-preferred-contact-point-for-online-luxury-shopping-inquiries/
LINE Company (Thailand). "Preferred Contact Point for Luxury Fashion Online Shopping Inquiries in Thailand as of October 2021." Statista, Statista Inc., 1 Nov 2022, https://www.statista.com/statistics/1475046/thailand-preferred-contact-point-for-online-luxury-shopping-inquiries/
LINE Company (Thailand), Preferred contact point for luxury fashion online shopping inquiries in Thailand as of October 2021 Statista, https://www.statista.com/statistics/1475046/thailand-preferred-contact-point-for-online-luxury-shopping-inquiries/ (last visited December 22, 2024)
Preferred contact point for luxury fashion online shopping inquiries in Thailand as of October 2021 [Graph], LINE Company (Thailand), November 1, 2022. [Online]. Available: https://www.statista.com/statistics/1475046/thailand-preferred-contact-point-for-online-luxury-shopping-inquiries/
