Global enterprises vs. small to medium businesses (SMB) utilization of MSP 2025

Published by
Lionel Sujay Vailshery
,
Apr 15, 2025

As of 2025, around 62 global enterprises used MSPs. In contrast, only 48 percent of SMBs used MSPs, while 37 had no plans of implementing one.

MSPs manage various IT services, including infrastructure management, technical support, and cybersecurity.

Enterprises and SMBs employment of managed service provider (MSP) worldwide in 2025

CharacteristicEnterpriseSMB
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Showing entries 1 to 5 (5 entries in total)
Statistic: Enterprises and SMBs employment of managed service provider (MSP) worldwide in 2025

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Release date

March 2025

Region

Worldwide

Survey time period

2024

Number of respondents

759 respondents

Special properties

Cloud decision makers

Method of interview

Online panel

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