A 2023 global survey revealed that there are major international differences between consumers when it comes to attitudes towards paying for returns. Over 40 percent of consumers in India, China, and Mexico are willing to pay a membership fee if it includes free product returns. In Europe, consumers are clearly less willing to pay for returns.
Share of online shoppers willing to pay a membership fee that includes free returns in selected countries in 2023
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Asendia. (April 18, 2024). Share of online shoppers willing to pay a membership fee that includes free returns in selected countries in 2023 [Graph]. In Statista. Retrieved December 22, 2024, from https://www.statista.com/statistics/1473566/membership-fee-free-returns-country/
Asendia. "Share of online shoppers willing to pay a membership fee that includes free returns in selected countries in 2023." Chart. April 18, 2024. Statista. Accessed December 22, 2024. https://www.statista.com/statistics/1473566/membership-fee-free-returns-country/
Asendia. (2024). Share of online shoppers willing to pay a membership fee that includes free returns in selected countries in 2023. Statista. Statista Inc.. Accessed: December 22, 2024. https://www.statista.com/statistics/1473566/membership-fee-free-returns-country/
Asendia. "Share of Online Shoppers Willing to Pay a Membership Fee That Includes Free Returns in Selected Countries in 2023." Statista, Statista Inc., 18 Apr 2024, https://www.statista.com/statistics/1473566/membership-fee-free-returns-country/
Asendia, Share of online shoppers willing to pay a membership fee that includes free returns in selected countries in 2023 Statista, https://www.statista.com/statistics/1473566/membership-fee-free-returns-country/ (last visited December 22, 2024)
Share of online shoppers willing to pay a membership fee that includes free returns in selected countries in 2023 [Graph], Asendia, April 18, 2024. [Online]. Available: https://www.statista.com/statistics/1473566/membership-fee-free-returns-country/
