Consumers who would wait 7 days for free international shipping by generation 2023

Published by
Stephanie Chevalier,
Nov 9, 2024
Consumers globally are quite patient when they order something from an online store abroad. Up to 50 percent of consumers globally would accept a waiting time of one week for their online cross-border order to arrive, as revealed by a 2023 survey. Younger generations were slightly more patient than older shoppers.

Share of online shoppers willing to wait up to 7 days to receive free international shipping in 2023, by generational cohort

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Source

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Release date

April 2024

Region

Worldwide

Survey time period

October 31st to November 14th, 2023

Number of respondents

18,679*

Age group

18 years and older

Method of interview

Online panel

Supplementary notes

* Representative of national quotas for key demographics in 18 countries.

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Statistics on " E-commerce delivery preferences worldwide "

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Overview

5

Delivery speed

6

Delivery costs

4

Delivery experience

6

Order returns

4

Sustainability

4

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Topics

E-commerce delivery preferences worldwideCourier, express and parcel (CEP) market in the United StatesSustainabilitySustainability in the tech industrySustainable packaging industry worldwide
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