Among the categories of fashion purchases, clothing bought online was returned the most by shoppers in the United States. A September 2023 survey revealed that 38 percent of U.S. online shoppers had returned clothing purchases in the last 12 months. 27 percent returned shoes, while 24 percent returned accessories.
Share of online shoppers who returned fashion items purchased online in the last year in the United States as of September 2023, by generational cohort
Characteristic
Accessories
Clothing
Shoes
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Statista. (October 5, 2023). Share of online shoppers who returned fashion items purchased online in the last year in the United States as of September 2023, by generational cohort [Graph]. In Statista. Retrieved July 04, 2024, from https://www.statista.com/statistics/1472805/us-fashion-shoppers-category-returns-generation/
Statista. "Share of online shoppers who returned fashion items purchased online in the last year in the United States as of September 2023, by generational cohort." Chart. October 5, 2023. Statista. Accessed July 04, 2024. https://www.statista.com/statistics/1472805/us-fashion-shoppers-category-returns-generation/
Statista. (2023). Share of online shoppers who returned fashion items purchased online in the last year in the United States as of September 2023, by generational cohort. Statista. Statista Inc.. Accessed: July 04, 2024. https://www.statista.com/statistics/1472805/us-fashion-shoppers-category-returns-generation/
Statista. "Share of Online Shoppers Who Returned Fashion Items Purchased Online in The Last Year in The United States as of September 2023, by Generational Cohort." Statista, Statista Inc., 5 Oct 2023, https://www.statista.com/statistics/1472805/us-fashion-shoppers-category-returns-generation/
Statista, Share of online shoppers who returned fashion items purchased online in the last year in the United States as of September 2023, by generational cohort Statista, https://www.statista.com/statistics/1472805/us-fashion-shoppers-category-returns-generation/ (last visited July 04, 2024)
Share of online shoppers who returned fashion items purchased online in the last year in the United States as of September 2023, by generational cohort [Graph], Statista, October 5, 2023. [Online]. Available: https://www.statista.com/statistics/1472805/us-fashion-shoppers-category-returns-generation/