Customer willingness to pay for premium delivery 2023

Published by
Stephanie Chevalier,
Jun 17, 2024
When asked if they would be willing to pay extra for faster delivery of an internet order, 46 percent of surveyed customers said they would do so for same-day delivery. Additionally, 28 percent expressed willingness to pay for next-day delivery. Meanwhile, half of respondents stated they would never pay for premium delivery services.

Customer willingness to pay for online shopping premium delivery in 2023

© Statista 2024
Download
Show detailed source information?
Register for free
Already a member?
Log in
Sources

Use Ask Statista Research Service

Release date

February 2024

Region

North America, Europe

Survey time period

November 2023

Number of respondents

8,000 households*

Supplementary notes

* Across the UK, U.S., Canada, Australia, Germany, France, Italy, and Spain.

To the question: Would you be willing to spend £5-£6 extra to have a typical £30-£50 internet order delivered by any of the below methods?

Citation formats
Access all statistics starting from $2,388 USD yearly *

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interests

Starter Account

For single users
$199 USD
per month, billed annually 1
Buy now
  • Free Statistics
  • Premium Statistics

    • The statistic on this page is a Premium Statistic and is included in this account.

Professional Account

For teams of up to 5 people
$959 USD
per month, billed annually 1
Buy now
  • Free + Premium Statistics
  • Reports
  • Market Insights

1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

Compare accounts

Statistics on " E-commerce delivery preferences worldwide "

The most important statistics
The most important statistics
The most important statistics
The most important statistics
The most important statistics
The most important statistics

Other statistics that may interest you E-commerce delivery preferences worldwide

Overview

5

Delivery speed

6

Delivery costs

4

Delivery experience

6

Order returns

4

Sustainability

4

Further Content: You might find this interesting as well

Topics

E-commerce delivery preferences worldwideCourier, express and parcel (CEP) market in the United StatesSustainabilitySustainability in the tech industrySustainable packaging industry worldwide
Access all statistics starting from $2,388 USD yearly *

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interests

Starter Account

For single users
$199 USD
per month, billed annually 1
Buy now
  • Free Statistics
  • Premium Statistics

    • The statistic on this page is a Premium Statistic and is included in this account.

Professional Account

For teams of up to 5 people
$959 USD
per month, billed annually 1
Buy now
  • Free + Premium Statistics
  • Reports
  • Market Insights

1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

Compare accounts
Learn more about how Statista can support your business.