In a survey conducted across multiple countries, customers consistently identified high shipping costs as the main deterrent to future purchases with a brand, closely followed by issues regarding poorly packaged or damaged products.
Delivery aspects making customers less likely to buy from a brand again in selected countries in 2023
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Packlink PRO. (February 5, 2024). Delivery aspects making customers less likely to buy from a brand again in selected countries in 2023 [Graph]. In Statista. Retrieved December 21, 2024, from https://www.statista.com/statistics/1472471/delivery-issues-reducing-future-purchase-likelihood-by-country/
Packlink PRO. "Delivery aspects making customers less likely to buy from a brand again in selected countries in 2023." Chart. February 5, 2024. Statista. Accessed December 21, 2024. https://www.statista.com/statistics/1472471/delivery-issues-reducing-future-purchase-likelihood-by-country/
Packlink PRO. (2024). Delivery aspects making customers less likely to buy from a brand again in selected countries in 2023. Statista. Statista Inc.. Accessed: December 21, 2024. https://www.statista.com/statistics/1472471/delivery-issues-reducing-future-purchase-likelihood-by-country/
Packlink PRO. "Delivery Aspects Making Customers Less Likely to Buy from a Brand Again in Selected Countries in 2023." Statista, Statista Inc., 5 Feb 2024, https://www.statista.com/statistics/1472471/delivery-issues-reducing-future-purchase-likelihood-by-country/
Packlink PRO, Delivery aspects making customers less likely to buy from a brand again in selected countries in 2023 Statista, https://www.statista.com/statistics/1472471/delivery-issues-reducing-future-purchase-likelihood-by-country/ (last visited December 21, 2024)
Delivery aspects making customers less likely to buy from a brand again in selected countries in 2023 [Graph], Packlink PRO, February 5, 2024. [Online]. Available: https://www.statista.com/statistics/1472471/delivery-issues-reducing-future-purchase-likelihood-by-country/
