Main elements in the online shopping delivery process 2024

Published by
Stephanie Chevalier,
Jun 4, 2024
According to a survey conducted between 2023 and 2024, security and cost are the most significant factors in the delivery process, with over 80 percent of consumers expressing this sentiment. Following closely were delivery tracking and ordering ease. Additionally, two-thirds of respondents highlighted cost and ease of return as important considerations in the delivery process.

Most important elements in the online shopping delivery process in 2024

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Release date

April 2024

Region

North America, Europe

Survey time period

October 2023 to mid-January 2024

Number of respondents

8,000 respondents

Special properties

Consumers in Europe and North America

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Statistics on " Shopping behavior in Russia "

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Overview

8

Online versus offline shopping

4

Customer product preferences

8

Holiday shopping

8

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Topics

Online shopping in RussiaE-commerce in the United Kingdom (UK)E-commerce in the European UnionOnline shopping in EuropeDigital services in Russia
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Access limited to Free Statistics. Premium Statistics are not included.
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