In a survey conducted among suppliers of major supermarket chains in Australia in 2023, Aldi was viewed the most favorably among respondents in terms of the fairness and reasonability of dealings towards suppliers, with over 65 percent of suppliers indicating that the German supermarket retailer always treated them fairly and respectfully. Aldi scored the highest across the four major supermarket retailers in terms of overall supplier satisfaction with dealings, while Coles ranked the lowest.
Supplier satisfaction with major supermarket retailer dealings towards suppliers in Australia as of October 2023
Characteristic
Always treats me fairly and respectfully
Mostly treats me fairly and respectfully
Acts unreasonably at times
Frequently acts unreasonably or with duress
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Respondents are suppliers across the four major supermarket retailers. Many suppliers provided responses for more than one retailer/wholesaler, with 651 unique survey responses in total
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Grocery Code Reviewer. (May 28, 2024). Supplier satisfaction with major supermarket retailer dealings towards suppliers in Australia as of October 2023 [Graph]. In Statista. Retrieved July 22, 2024, from https://www.statista.com/statistics/1469884/australia-major-supermarket-supplier-satisfaction-with-dealings/
Grocery Code Reviewer. "Supplier satisfaction with major supermarket retailer dealings towards suppliers in Australia as of October 2023 ." Chart. May 28, 2024. Statista. Accessed July 22, 2024. https://www.statista.com/statistics/1469884/australia-major-supermarket-supplier-satisfaction-with-dealings/
Grocery Code Reviewer. (2024). Supplier satisfaction with major supermarket retailer dealings towards suppliers in Australia as of October 2023 . Statista. Statista Inc.. Accessed: July 22, 2024. https://www.statista.com/statistics/1469884/australia-major-supermarket-supplier-satisfaction-with-dealings/
Grocery Code Reviewer. "Supplier Satisfaction with Major Supermarket Retailer Dealings towards Suppliers in Australia as of October 2023 ." Statista, Statista Inc., 28 May 2024, https://www.statista.com/statistics/1469884/australia-major-supermarket-supplier-satisfaction-with-dealings/
Grocery Code Reviewer, Supplier satisfaction with major supermarket retailer dealings towards suppliers in Australia as of October 2023 Statista, https://www.statista.com/statistics/1469884/australia-major-supermarket-supplier-satisfaction-with-dealings/ (last visited July 22, 2024)
Supplier satisfaction with major supermarket retailer dealings towards suppliers in Australia as of October 2023 [Graph], Grocery Code Reviewer, May 28, 2024. [Online]. Available: https://www.statista.com/statistics/1469884/australia-major-supermarket-supplier-satisfaction-with-dealings/