According to a survey conducted by Rakuten Insight in March 2024, over 57 percent of respondents aged 45 years and above stated that the main reason for using shared mobility services in India was because they were convenient and reliable. Other respondents reported that the ride-sharing apps were easy to use and had cash-less payment option.
Leading reasons for using shared mobility services in India as of March 2024, by age group
Characteristic
Convenient and reliable
Ride-sharing/ hailing app is easy to use
Cash-less payments
Fare transparency
Cheaper than other alternatives
Late-hours availability
Good option for traveling after alcohol consumption
Survey question: "What are the main reasons for using ride-hailing/sharing services? (Choose up to 3 of the most relevant answers )"
Respondent counts for age groups are as follows: 16-24 years: 5,204 respondents 25-34 years: 6,054 respondents 35-44 years: 2,772 respondents 45-54 years: 783 respondents 55 years or older: 271 respondents
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Rakuten Insight. (April 12, 2024). Leading reasons for using shared mobility services in India as of March 2024, by age group [Graph]. In Statista. Retrieved December 22, 2024, from https://www.statista.com/statistics/1469427/india-main-reason-for-using-shared-mobility-services-by-age-group/
Rakuten Insight. "Leading reasons for using shared mobility services in India as of March 2024, by age group." Chart. April 12, 2024. Statista. Accessed December 22, 2024. https://www.statista.com/statistics/1469427/india-main-reason-for-using-shared-mobility-services-by-age-group/
Rakuten Insight. (2024). Leading reasons for using shared mobility services in India as of March 2024, by age group. Statista. Statista Inc.. Accessed: December 22, 2024. https://www.statista.com/statistics/1469427/india-main-reason-for-using-shared-mobility-services-by-age-group/
Rakuten Insight. "Leading Reasons for Using Shared Mobility Services in India as of March 2024, by Age Group." Statista, Statista Inc., 12 Apr 2024, https://www.statista.com/statistics/1469427/india-main-reason-for-using-shared-mobility-services-by-age-group/
Rakuten Insight, Leading reasons for using shared mobility services in India as of March 2024, by age group Statista, https://www.statista.com/statistics/1469427/india-main-reason-for-using-shared-mobility-services-by-age-group/ (last visited December 22, 2024)
Leading reasons for using shared mobility services in India as of March 2024, by age group [Graph], Rakuten Insight, April 12, 2024. [Online]. Available: https://www.statista.com/statistics/1469427/india-main-reason-for-using-shared-mobility-services-by-age-group/