According to a survey conducted in South Korea in 2023, around 78 percent of millennial respondents stated that they used artificial intelligence (AI) chatbots to search for everyday information. This was the most common use case across all generations. Unlike other generations, the younger Gen Z generation reported high usage of chatbots for study-related purposes, at about 40 percent. Meanwhile, roughly one-third of Gen X and baby boomers respectively reported using chatbots for work.
Distribution of uses cases for artificial intelligence (AI) chatbots in South Korea as of July 2023, by generation
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Distribution of uses cases for artificial intelligence (AI) chatbots in South Korea as of July 2023, by generation
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KISDI. (December 1, 2023). Distribution of uses cases for artificial intelligence (AI) chatbots in South Korea as of July 2023, by generation [Graph]. In Statista. Retrieved May 03, 2025, from https://www.statista.com/statistics/1466924/south-korea-types-of-ai-chatbot-use-by-generation/
KISDI. "Distribution of uses cases for artificial intelligence (AI) chatbots in South Korea as of July 2023, by generation." Chart. December 1, 2023. Statista. Accessed May 03, 2025. https://www.statista.com/statistics/1466924/south-korea-types-of-ai-chatbot-use-by-generation/
KISDI. (2023). Distribution of uses cases for artificial intelligence (AI) chatbots in South Korea as of July 2023, by generation. Statista. Statista Inc.. Accessed: May 03, 2025. https://www.statista.com/statistics/1466924/south-korea-types-of-ai-chatbot-use-by-generation/
KISDI. "Distribution of Uses Cases for Artificial Intelligence (Ai) Chatbots in South Korea as of July 2023, by Generation." Statista, Statista Inc., 1 Dec 2023, https://www.statista.com/statistics/1466924/south-korea-types-of-ai-chatbot-use-by-generation/
KISDI, Distribution of uses cases for artificial intelligence (AI) chatbots in South Korea as of July 2023, by generation Statista, https://www.statista.com/statistics/1466924/south-korea-types-of-ai-chatbot-use-by-generation/ (last visited May 03, 2025)
Distribution of uses cases for artificial intelligence (AI) chatbots in South Korea as of July 2023, by generation [Graph], KISDI, December 1, 2023. [Online]. Available: https://www.statista.com/statistics/1466924/south-korea-types-of-ai-chatbot-use-by-generation/
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