In 2023, the most common problems faced by fixed telecoms services in France were service quality issues, highlighted by nearly 40 percent of respondents. With regard to mobile services, almost 30 percent of respondents had experienced fraud or unwanted calls.
Problems faced by telecoms customers in France in 2023, by type of service
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Problems faced by telecoms customers in France in 2023, by type of service
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ARCEP. (April 24, 2024). Problems faced by telecoms customers in France in 2023, by type of service [Graph]. In Statista. Retrieved March 01, 2025, from https://www.statista.com/statistics/1466489/problems-faced-by-telecoms-customers-by-type-of-service-france/
ARCEP. "Problems faced by telecoms customers in France in 2023, by type of service." Chart. April 24, 2024. Statista. Accessed March 01, 2025. https://www.statista.com/statistics/1466489/problems-faced-by-telecoms-customers-by-type-of-service-france/
ARCEP. (2024). Problems faced by telecoms customers in France in 2023, by type of service. Statista. Statista Inc.. Accessed: March 01, 2025. https://www.statista.com/statistics/1466489/problems-faced-by-telecoms-customers-by-type-of-service-france/
ARCEP. "Problems Faced by Telecoms Customers in France in 2023, by Type of Service." Statista, Statista Inc., 24 Apr 2024, https://www.statista.com/statistics/1466489/problems-faced-by-telecoms-customers-by-type-of-service-france/
ARCEP, Problems faced by telecoms customers in France in 2023, by type of service Statista, https://www.statista.com/statistics/1466489/problems-faced-by-telecoms-customers-by-type-of-service-france/ (last visited March 01, 2025)
Problems faced by telecoms customers in France in 2023, by type of service [Graph], ARCEP, April 24, 2024. [Online]. Available: https://www.statista.com/statistics/1466489/problems-faced-by-telecoms-customers-by-type-of-service-france/
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