Overall customer satisfaction with primary banks in Portugal was high in 2023, namely 7.77 out of 10. Women presented a higher average satisfaction rating with their primary banks than men, giving an average score of 7.93 to their banking institutions, while men reached the value of 7.59.
Share of customers satisfied with their primary banks in Portugal from in 2023, by gender
Characteristic
Global satisfaction (1 to 10)
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The respondents were asked to rate their satisfaction with their main bank on a scale of 1 (totally dissatisfied) to 10 (totally satisfied).
The data presented consists on average values.
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Grupo Marktest. (February 20, 2024). Share of customers satisfied with their primary banks in Portugal from in 2023, by gender [Graph]. In Statista. Retrieved July 22, 2024, from https://www.statista.com/statistics/1465349/portugal-satisfaction-with-primary-bank-by-gender/
Grupo Marktest. "Share of customers satisfied with their primary banks in Portugal from in 2023, by gender." Chart. February 20, 2024. Statista. Accessed July 22, 2024. https://www.statista.com/statistics/1465349/portugal-satisfaction-with-primary-bank-by-gender/
Grupo Marktest. (2024). Share of customers satisfied with their primary banks in Portugal from in 2023, by gender. Statista. Statista Inc.. Accessed: July 22, 2024. https://www.statista.com/statistics/1465349/portugal-satisfaction-with-primary-bank-by-gender/
Grupo Marktest. "Share of Customers Satisfied with Their Primary Banks in Portugal from in 2023, by Gender." Statista, Statista Inc., 20 Feb 2024, https://www.statista.com/statistics/1465349/portugal-satisfaction-with-primary-bank-by-gender/
Grupo Marktest, Share of customers satisfied with their primary banks in Portugal from in 2023, by gender Statista, https://www.statista.com/statistics/1465349/portugal-satisfaction-with-primary-bank-by-gender/ (last visited July 22, 2024)
Share of customers satisfied with their primary banks in Portugal from in 2023, by gender [Graph], Grupo Marktest, February 20, 2024. [Online]. Available: https://www.statista.com/statistics/1465349/portugal-satisfaction-with-primary-bank-by-gender/
