Based on the results of an online survey conducted in December 2023, 43 percent of respondents across six countries in Latin America stated that they expect clarity regarding investments from sustainable banks. Additionally, reliable and auditable reports, along with clear policies on investments in green energy and products and services at affordable market prices, were favored as main initiatives by more than 30 percent of respondents. In contrast, less than 20 percent of participants listed carbon emission compensation and diversity programs among employees as their main expectations from sustainable banks.
Primary customer expectations of sustainable banks in Latin America in 2023
The question was phrased by the source as follows: ''What do you expect from a bank that claims to be sustainable? Select the top 3.''Â
The survey was conducted through an online panel with respondents from the following countries in Latin America: Argentina (400), Brazil (816), Chile (411), Colombia (403), Mexico (806), Peru (397).
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Sherlock Communications. (February 7, 2024). Primary customer expectations of sustainable banks in Latin America in 2023 [Graph]. In Statista. Retrieved December 22, 2024, from https://www.statista.com/statistics/1465180/main-expectations-sustainable-banks-latin-america/
Sherlock Communications. "Primary customer expectations of sustainable banks in Latin America in 2023." Chart. February 7, 2024. Statista. Accessed December 22, 2024. https://www.statista.com/statistics/1465180/main-expectations-sustainable-banks-latin-america/
Sherlock Communications. (2024). Primary customer expectations of sustainable banks in Latin America in 2023. Statista. Statista Inc.. Accessed: December 22, 2024. https://www.statista.com/statistics/1465180/main-expectations-sustainable-banks-latin-america/
Sherlock Communications. "Primary Customer Expectations of Sustainable Banks in Latin America in 2023." Statista, Statista Inc., 7 Feb 2024, https://www.statista.com/statistics/1465180/main-expectations-sustainable-banks-latin-america/
Sherlock Communications, Primary customer expectations of sustainable banks in Latin America in 2023 Statista, https://www.statista.com/statistics/1465180/main-expectations-sustainable-banks-latin-america/ (last visited December 22, 2024)
Primary customer expectations of sustainable banks in Latin America in 2023 [Graph], Sherlock Communications, February 7, 2024. [Online]. Available: https://www.statista.com/statistics/1465180/main-expectations-sustainable-banks-latin-america/
