According to a survey from Rakuten Insight conducted in March 2024 in Asia, the primary reason for use of shared mobility services across all surveyed economies in the region was convenience and reliability. The easy-to-use nature of ride-sharing or hailing apps was the second most important reported reason across major economies in the region.
Leading reasons for use of shared mobility services in Asia in 2024, by country or territory
Characteristic
Most important
Second important
Third important
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Original question: "What are the main reasons for using ride-hailing/sharing services? (Choose up to 3 of the most relevant answers.)"
Number of respondents in: Hong Kong: 1,723;Â Indonesia: 3,595;Â India: 15,084;Â Japan: 35;Â South Korea: 1,640;Â Malaysia: 5,962;Â the Philippines: 6,216;Â Singapore: 2,712;Â Thailand: 10,354;Â Taiwan: 7,298;Â and Vietnam: 2,259.
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Rakuten Insight. (April 12, 2024). Leading reasons for use of shared mobility services in Asia in 2024, by country or territory [Graph]. In Statista. Retrieved July 22, 2024, from https://www.statista.com/statistics/1464622/asia-top-reasons-to-use-shared-mobility-services-by-country/
Rakuten Insight. "Leading reasons for use of shared mobility services in Asia in 2024, by country or territory." Chart. April 12, 2024. Statista. Accessed July 22, 2024. https://www.statista.com/statistics/1464622/asia-top-reasons-to-use-shared-mobility-services-by-country/
Rakuten Insight. (2024). Leading reasons for use of shared mobility services in Asia in 2024, by country or territory. Statista. Statista Inc.. Accessed: July 22, 2024. https://www.statista.com/statistics/1464622/asia-top-reasons-to-use-shared-mobility-services-by-country/
Rakuten Insight. "Leading Reasons for Use of Shared Mobility Services in Asia in 2024, by Country or Territory." Statista, Statista Inc., 12 Apr 2024, https://www.statista.com/statistics/1464622/asia-top-reasons-to-use-shared-mobility-services-by-country/
Rakuten Insight, Leading reasons for use of shared mobility services in Asia in 2024, by country or territory Statista, https://www.statista.com/statistics/1464622/asia-top-reasons-to-use-shared-mobility-services-by-country/ (last visited July 22, 2024)
Leading reasons for use of shared mobility services in Asia in 2024, by country or territory [Graph], Rakuten Insight, April 12, 2024. [Online]. Available: https://www.statista.com/statistics/1464622/asia-top-reasons-to-use-shared-mobility-services-by-country/