As of October 2023, nearly nine in ten U.S. shoppers taking part in a survey expected to use AI technologies for their holiday shopping. Chatbots like ChatGPT were very popular, as 73 percent of the surveyed consumers stated they would use this type of generative AI tool to find coupons, discount codes, and cheaper prices.
Share of consumers willing to use generative AI capabilities during holiday shopping in the U.S. in 2023
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Talkdesk. (November 8, 2023). Share of consumers willing to use generative AI capabilities during holiday shopping in the U.S. in 2023 [Graph]. In Statista. Retrieved December 23, 2024, from https://www.statista.com/statistics/1463536/gen-ai-capabilities-holiday-shopping-united-states/
Talkdesk. "Share of consumers willing to use generative AI capabilities during holiday shopping in the U.S. in 2023." Chart. November 8, 2023. Statista. Accessed December 23, 2024. https://www.statista.com/statistics/1463536/gen-ai-capabilities-holiday-shopping-united-states/
Talkdesk. (2023). Share of consumers willing to use generative AI capabilities during holiday shopping in the U.S. in 2023. Statista. Statista Inc.. Accessed: December 23, 2024. https://www.statista.com/statistics/1463536/gen-ai-capabilities-holiday-shopping-united-states/
Talkdesk. "Share of Consumers Willing to Use Generative Ai Capabilities during Holiday Shopping in The U.S. in 2023." Statista, Statista Inc., 8 Nov 2023, https://www.statista.com/statistics/1463536/gen-ai-capabilities-holiday-shopping-united-states/
Talkdesk, Share of consumers willing to use generative AI capabilities during holiday shopping in the U.S. in 2023 Statista, https://www.statista.com/statistics/1463536/gen-ai-capabilities-holiday-shopping-united-states/ (last visited December 23, 2024)
Share of consumers willing to use generative AI capabilities during holiday shopping in the U.S. in 2023 [Graph], Talkdesk, November 8, 2023. [Online]. Available: https://www.statista.com/statistics/1463536/gen-ai-capabilities-holiday-shopping-united-states/
