During a March 2024 survey, approximately 67 percent of surveyed experience management (XM) professionals in the United States stated they would significantly or moderately increase emphasis on designing and launching new offerings for customers compared to the previous year. About 31 percent of the same respondents reported similar levels of emphasis, while three percent stated they would emphasize moderately or significantly less.
Leading customer experience (CX) areas companies would emphasize on compared to the previous year according to experience management (XM) professionals in the United States as of March 2024
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MarketingCharts. (April 24, 2024). Leading customer experience (CX) areas companies would emphasize on compared to the previous year according to experience management (XM) professionals in the United States as of March 2024 [Graph]. In Statista. Retrieved December 03, 2024, from https://www.statista.com/statistics/1463405/top-costumer-experiences-emphasis-united-states/
MarketingCharts. "Leading customer experience (CX) areas companies would emphasize on compared to the previous year according to experience management (XM) professionals in the United States as of March 2024." Chart. April 24, 2024. Statista. Accessed December 03, 2024. https://www.statista.com/statistics/1463405/top-costumer-experiences-emphasis-united-states/
MarketingCharts. (2024). Leading customer experience (CX) areas companies would emphasize on compared to the previous year according to experience management (XM) professionals in the United States as of March 2024. Statista. Statista Inc.. Accessed: December 03, 2024. https://www.statista.com/statistics/1463405/top-costumer-experiences-emphasis-united-states/
MarketingCharts. "Leading Customer Experience (Cx) Areas Companies Would Emphasize on Compared to The Previous Year According to Experience Management (Xm) Professionals in The United States as of March 2024." Statista, Statista Inc., 24 Apr 2024, https://www.statista.com/statistics/1463405/top-costumer-experiences-emphasis-united-states/
MarketingCharts, Leading customer experience (CX) areas companies would emphasize on compared to the previous year according to experience management (XM) professionals in the United States as of March 2024 Statista, https://www.statista.com/statistics/1463405/top-costumer-experiences-emphasis-united-states/ (last visited December 03, 2024)
Leading customer experience (CX) areas companies would emphasize on compared to the previous year according to experience management (XM) professionals in the United States as of March 2024 [Graph], MarketingCharts, April 24, 2024. [Online]. Available: https://www.statista.com/statistics/1463405/top-costumer-experiences-emphasis-united-states/
