Negatives of getting news on social media in the U.S. 2018-2023

A survey held in the United States in 2023 revealed that 40 percent of responding adults said that what they disliked most about getting news on social media was the fact that the news is inaccurate, an increase of nine percent from 2018. Other reasons given were low-quality news or other people's behavior.

Social media news consumption is complex

With inaccurate news being the main reason consumers dislike news via social networks, the issue of trust also comes into play. Whilst fake and manipulated content can circulate on any platform, social media platforms can exacerbate the matter, with written posts, video footage, and audio easily shared and disseminated at the click of a button. TikTok in particular, with its focus on short-form snappy content, ranked poorly in terms of trusted social networks - 50 percent of U.S. adults responding to a survey considered the platform very untrustworthy.

What are the positives of news found on social media?

Data from 2023 showed that 20 percent of adults in the United States who used social media to get news stated that convenience was their main reason for doing so. Speed and interaction with people were the two next most popular reasons for using social networking platforms as a source of news. Even so, the majority (more than a third) of respondents said they did not know why they liked getting news on social networks or did not answer. This speaks to the complex relationship the public now has with social media – its convenience, as well as its prevalence in users’ everyday lives, means that it can often be difficult to avoid using it. However, when it comes to news, users remain unsure.