A survey carried out among retail professionals in 2023 showed that the main use of generative artificial intelligence (AI) will include customer service agents. Another 27 percent of surveyed retailers used gen AI for personalized promotions for their loyalty customers.
Main use cases of generative AI in the retail industry in 2023
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Salesforce Research. (March 18, 2024). Main use cases of generative AI in the retail industry in 2023 [Graph]. In Statista. Retrieved December 20, 2024, from https://www.statista.com/statistics/1461798/gen-ai-uses-in-retail/
Salesforce Research. "Main use cases of generative AI in the retail industry in 2023." Chart. March 18, 2024. Statista. Accessed December 20, 2024. https://www.statista.com/statistics/1461798/gen-ai-uses-in-retail/
Salesforce Research. (2024). Main use cases of generative AI in the retail industry in 2023. Statista. Statista Inc.. Accessed: December 20, 2024. https://www.statista.com/statistics/1461798/gen-ai-uses-in-retail/
Salesforce Research. "Main Use Cases of Generative Ai in The Retail Industry in 2023." Statista, Statista Inc., 18 Mar 2024, https://www.statista.com/statistics/1461798/gen-ai-uses-in-retail/
Salesforce Research, Main use cases of generative AI in the retail industry in 2023 Statista, https://www.statista.com/statistics/1461798/gen-ai-uses-in-retail/ (last visited December 20, 2024)
Main use cases of generative AI in the retail industry in 2023 [Graph], Salesforce Research, March 18, 2024. [Online]. Available: https://www.statista.com/statistics/1461798/gen-ai-uses-in-retail/
