Chatbots bring multiple advantages to online shopping. About six in ten U.S. consumers answering a 2023 survey thought that chatbots saved their time because they are always available. Another 45 percent of respondents appreciated that chatbots immediately answered their questions.
Main advantages of using e-commerce chatbots in the U.S. in 2023
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iAdvize. (November 3, 2023). Main advantages of using e-commerce chatbots in the U.S. in 2023 [Graph]. In Statista. Retrieved November 21, 2024, from https://www.statista.com/statistics/1461736/perceived-benefits-of-chatbots-united-states/
iAdvize. "Main advantages of using e-commerce chatbots in the U.S. in 2023." Chart. November 3, 2023. Statista. Accessed November 21, 2024. https://www.statista.com/statistics/1461736/perceived-benefits-of-chatbots-united-states/
iAdvize. (2023). Main advantages of using e-commerce chatbots in the U.S. in 2023. Statista. Statista Inc.. Accessed: November 21, 2024. https://www.statista.com/statistics/1461736/perceived-benefits-of-chatbots-united-states/
iAdvize. "Main Advantages of Using E-commerce Chatbots in The U.S. in 2023." Statista, Statista Inc., 3 Nov 2023, https://www.statista.com/statistics/1461736/perceived-benefits-of-chatbots-united-states/
iAdvize, Main advantages of using e-commerce chatbots in the U.S. in 2023 Statista, https://www.statista.com/statistics/1461736/perceived-benefits-of-chatbots-united-states/ (last visited November 21, 2024)
Main advantages of using e-commerce chatbots in the U.S. in 2023 [Graph], iAdvize, November 3, 2023. [Online]. Available: https://www.statista.com/statistics/1461736/perceived-benefits-of-chatbots-united-states/