According to a survey conducted in March 2023 in Japan, around 38 percent of shoppers stated that they had used food delivery service, the most common form of online food retail. In contrast, around 92 percent of the respondents had never made any purchases via online convenience stores. Among online grocery stores, non-recurring order-type services were preferred in Japan.
User ratio of online food retail services in Japan as of March 2023
Characteristic
Use frequently
Use occasionally
Used it once or twice before
Have never used it
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KPMG Japan. (September 27, 2023). User ratio of online food retail services in Japan as of March 2023 [Graph]. In Statista. Retrieved August 24, 2024, from https://www.statista.com/statistics/1458007/japan-online-food-retail-services-user-ratio/
KPMG Japan. "User ratio of online food retail services in Japan as of March 2023." Chart. September 27, 2023. Statista. Accessed August 24, 2024. https://www.statista.com/statistics/1458007/japan-online-food-retail-services-user-ratio/
KPMG Japan. (2023). User ratio of online food retail services in Japan as of March 2023. Statista. Statista Inc.. Accessed: August 24, 2024. https://www.statista.com/statistics/1458007/japan-online-food-retail-services-user-ratio/
KPMG Japan. "User Ratio of Online Food Retail Services in Japan as of March 2023." Statista, Statista Inc., 27 Sep 2023, https://www.statista.com/statistics/1458007/japan-online-food-retail-services-user-ratio/
KPMG Japan, User ratio of online food retail services in Japan as of March 2023 Statista, https://www.statista.com/statistics/1458007/japan-online-food-retail-services-user-ratio/ (last visited August 24, 2024)
User ratio of online food retail services in Japan as of March 2023 [Graph], KPMG Japan, September 27, 2023. [Online]. Available: https://www.statista.com/statistics/1458007/japan-online-food-retail-services-user-ratio/