According to a survey conducted in March 2023 in Japan, the majority of shoppers stated that they expected online orders of perishables, processed food and prepared food to be delivered within one day and earlier. In contrast, around 43 percent of respondents expected interior goods and furniture to be delivered within one week.
Expectations of shoppers on delivery time of online orders in Japan as of March 2023, by product
Characteristic
Within one hour
Within three hours
Within half a day
Within one day
Within three days
Within one week
Within two weeks
Within one month
One month or longer
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KPMG Japan. (September 27, 2023). Expectations of shoppers on delivery time of online orders in Japan as of March 2023, by product [Graph]. In Statista. Retrieved August 24, 2024, from https://www.statista.com/statistics/1457432/japan-user-expectations-online-delivery-time/
KPMG Japan. "Expectations of shoppers on delivery time of online orders in Japan as of March 2023, by product." Chart. September 27, 2023. Statista. Accessed August 24, 2024. https://www.statista.com/statistics/1457432/japan-user-expectations-online-delivery-time/
KPMG Japan. (2023). Expectations of shoppers on delivery time of online orders in Japan as of March 2023, by product. Statista. Statista Inc.. Accessed: August 24, 2024. https://www.statista.com/statistics/1457432/japan-user-expectations-online-delivery-time/
KPMG Japan. "Expectations of Shoppers on Delivery Time of Online Orders in Japan as of March 2023, by Product." Statista, Statista Inc., 27 Sep 2023, https://www.statista.com/statistics/1457432/japan-user-expectations-online-delivery-time/
KPMG Japan, Expectations of shoppers on delivery time of online orders in Japan as of March 2023, by product Statista, https://www.statista.com/statistics/1457432/japan-user-expectations-online-delivery-time/ (last visited August 24, 2024)
Expectations of shoppers on delivery time of online orders in Japan as of March 2023, by product [Graph], KPMG Japan, September 27, 2023. [Online]. Available: https://www.statista.com/statistics/1457432/japan-user-expectations-online-delivery-time/
