According to a survey conducted in March 2023 in Japan, around 53 percent of shoppers stated that they preferred to pick up their online purchases in stores, since there were no shipping charges applied for this option. In contrast, around 39 percent of respondents highlighted that they had no time to go to the store for the pickup, which was a disadvantage of BOPIS in favor of online shopping deliveries.
Consumer opinion on BOPIS (buy online, pickup in store) in comparison with online shopping in Japan as of March 2023
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KPMG Japan. (September 27, 2023). Consumer opinion on BOPIS (buy online, pickup in store) in comparison with online shopping in Japan as of March 2023 [Graph]. In Statista. Retrieved November 23, 2024, from https://www.statista.com/statistics/1455792/japan-user-opinion-on-bopis-versus-online-shopping/
KPMG Japan. "Consumer opinion on BOPIS (buy online, pickup in store) in comparison with online shopping in Japan as of March 2023." Chart. September 27, 2023. Statista. Accessed November 23, 2024. https://www.statista.com/statistics/1455792/japan-user-opinion-on-bopis-versus-online-shopping/
KPMG Japan. (2023). Consumer opinion on BOPIS (buy online, pickup in store) in comparison with online shopping in Japan as of March 2023. Statista. Statista Inc.. Accessed: November 23, 2024. https://www.statista.com/statistics/1455792/japan-user-opinion-on-bopis-versus-online-shopping/
KPMG Japan. "Consumer Opinion on Bopis (Buy Online, Pickup in Store) in Comparison with Online Shopping in Japan as of March 2023." Statista, Statista Inc., 27 Sep 2023, https://www.statista.com/statistics/1455792/japan-user-opinion-on-bopis-versus-online-shopping/
KPMG Japan, Consumer opinion on BOPIS (buy online, pickup in store) in comparison with online shopping in Japan as of March 2023 Statista, https://www.statista.com/statistics/1455792/japan-user-opinion-on-bopis-versus-online-shopping/ (last visited November 23, 2024)
Consumer opinion on BOPIS (buy online, pickup in store) in comparison with online shopping in Japan as of March 2023 [Graph], KPMG Japan, September 27, 2023. [Online]. Available: https://www.statista.com/statistics/1455792/japan-user-opinion-on-bopis-versus-online-shopping/
