As of 2023, the two most popular uses for artificial intelligence (AI) in American and European companies were in process automation and customer or technical service. About 65 and 61 percent of the respondents claimed to currently use AI for such activities, respectively. A shift is expected to happen in two years, when about 57 percent of the surveyed companies forecast to use AI in recruitment and human resources, contrasting with the current 17 percent.
Activities in which American and European companies are using artificial intelligence (AI) in 2023 and use forecast for 2025
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Heidrick & Struggles. (October 17, 2023). Activities in which American and European companies are using artificial intelligence (AI) in 2023 and use forecast for 2025 [Graph]. In Statista. Retrieved November 21, 2024, from https://www.statista.com/statistics/1455572/ai-use-united-states-europe/
Heidrick & Struggles. "Activities in which American and European companies are using artificial intelligence (AI) in 2023 and use forecast for 2025." Chart. October 17, 2023. Statista. Accessed November 21, 2024. https://www.statista.com/statistics/1455572/ai-use-united-states-europe/
Heidrick & Struggles. (2023). Activities in which American and European companies are using artificial intelligence (AI) in 2023 and use forecast for 2025. Statista. Statista Inc.. Accessed: November 21, 2024. https://www.statista.com/statistics/1455572/ai-use-united-states-europe/
Heidrick & Struggles. "Activities in Which American and European Companies Are Using Artificial Intelligence (Ai) in 2023 and Use Forecast for 2025." Statista, Statista Inc., 17 Oct 2023, https://www.statista.com/statistics/1455572/ai-use-united-states-europe/
Heidrick & Struggles, Activities in which American and European companies are using artificial intelligence (AI) in 2023 and use forecast for 2025 Statista, https://www.statista.com/statistics/1455572/ai-use-united-states-europe/ (last visited November 21, 2024)
Activities in which American and European companies are using artificial intelligence (AI) in 2023 and use forecast for 2025 [Graph], Heidrick & Struggles, October 17, 2023. [Online]. Available: https://www.statista.com/statistics/1455572/ai-use-united-states-europe/
